Downdraft Ventilation Systems Repair Service in Charlotte, NC

  Great service and communication, I have recommended to family and friends for future needs.

I bought a new dishwasher and needed installation as the company I bought from offered delivery only.... read more I submitted the project through yelp and received an immediate reply with a fair quote range and availability. I booked an appointment and the next day received a follow up call confirming the exact amount (within the quoted range). On the day of appointment I received a call/text confirming on the way.

Uninstall of the old dishwasher and install of the new dishwasher (including running a test cycle) went smooth. I was worried about my soft wood floors as they are easily scratched and I haven't had to replace big appliances since moving in but there are no scratches or evidence work was done besides a better looking and functioning dishwasher. Will be using and recommending for all future appliance servicing needs.

  Very responsible response by Sergi. Explains the problem and fixed it quickly
Highly recommended

  I hired them for range hood replacement. It was a tough job and it was completed successfully. I was impressed with the service and knowledge.

  Five star, for sure!

Alex is thorough, quick, focused, and professional. We reached out at 10p and he was at our house at 945a. He diagnosed the issue, took the action,... read more and left the place cleaner than he found it.

Rainbow (aka ABC Appliance) now has their sticker on our fridge as our go-to.

  Fast reply and appt setup for Whirlpool gas stove. Repair was done with no issues and he was extremely cautious. He even ordered the OEM replacement part I requested. I... read more would use this company for any appliance repair in the future as well.

  I had a clogged drain pan that was causing ice build up in my freezer that I had failed to fix myself. Additionally, the water had stopped working on the... read more fridge door. Alex diagnosed and fixed both on the spot. He was efficient and thorough and explained the work that was done. I also appreciate the 90 day warranty on his work. Won't hesitate to call him again when needed!

  Alex was very professional, and knowledgable regarding the repair of my, very old, dual oven/microwave wall unit.  He went the extra mile to get OEM parts to ensure the repairs... read more will last.  He also took the time to show me the broken parts and explained what needed to be done.

  Our freezer was making a noise and not cooling. Rainbow appliance answered my call and promptly scheduled time to come out that day.  Nick was great. Figured out what was... read more wrong and identified how to fix it quickly. Clear communication on cost, parts needed, and follow up when the parts came in.  I highly recommend and will use again.

  Service was great. Came out at the assigned time even though we had a rare winter storm the night before and the roads weren't great. He diagnosed the problem right... read more away and fixed it. I will call again if I have any appliance issues.

  Responded extremely fast.  Showed up when meant to.  Did an amazing job ...Highly recommend.

  Found services on Yelp after needing someone to re-attach our dishwasher to the countertop and address dishwasher odor. I called the business phone number and Alex came over that same... read more week. He did a quick re-attachment and whole dishwasher assessment then came back a week later once a part came in to do the full attachment. He even came back for free a couple weeks later to investigate a small leak we had that ended up just being the gasket getting caught in the door. Timely, communicative, and quality work. I recommend Alex and will use his services again!

  My relatively new Frigidaire refrigerator has a problem that is endemic to its brand and model. Poor insulation of the coils related to the icemaker. Alex knew that if he... read more repaired my icemaker, the problem would only recur in a few months. And that within a year or so the corrosion could be bad enough that I could need a new fridge.  He showed me examples on his phone.

I opted to disconnect the icemaker and extend the life of my fridge.  Alex walked away with only the diagnostic fee.  And my future business, of course. Thank you, Rainbow Appliance..

  Our oven door was not closing correctly and Alex came out and fixed it in about 5 mins - the same day I called him. Very professional and fair.

  We were well pleased with the service. Fair price, responsive, and quick to perform repair. Would definitely use again!

  I'm giving them three stars because they were very "average ".

I called and made an appointment for Friday and she said they were wide open and had no appointments... read more scheduled that day. I asked for the first appointment so they would be on time. She said "8:00 is your appointment." He showed up at 10:30 with no explanation or apology.

Next, I asked them to get the refrigerator in working condition - I was concerned we had issues with the compressor and I also wanted the water and ice maker re-connected. He found the issue with the compressor quickly and said he was all done. When I reminded him about the water and ice maker, he checked his watch and said he would have to come back.

He did come back several days later and charged us another $96 to connect them.

Yes, the work was completed and the refrigerator is working again but I wouldn't recommend this business to anyone and won't use them again.