Charlotte, NC

Call Office #

+1 (704) 617 7131

Schedule Service

Our expert team is ready to provide top-notch service for your needs. Schedule your appointment now

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Phone

+1(704) 617-7131

Email

Info@abcarusa.com

What our clients say

You can read about the experiences of our clients and how our service has helped them with their appliance repair needs.

Excellent
Based on 139 reviews
Douglas Trimmer
Douglas Trimmer
2023-09-11
I chose this company because of all the 5 star reviews. I ended up extremely disappointed and $576 poorer. The initial quote was for a new invertor board. My paperwork from Serge clearly said the compressor was working. A new invertor board was installed and the fridge worked for a day. When Serge came back he told me the new invertor board they had installed wasn't good. A week later he came back with another invertor board and I was told that now the compressor wasn't working and that it would cost another $600. When I questioned Serge he told me you can't know if the compressor is working until you have an invertor board. I refused to spend another $600. If I'd have known that the invertor board might not be the solution I would have chosen to get a new refrigerator. No return of the money I spent. I also wasted 2 weeks of time to accomplish nothing. If you're reading this, I would I would keep searching for another company. ABC appliance repair didn't keep their word and honor the initial diagnosis and quote. Some of the most basic things we hope to have when we are hiring someone. This is a follow-up to my previous review. The owner did reach out to me and reimbursed me for the labor and inverter board. I have changed my review to 5 star because he kept his word and showed me respect in resolving the situation.
Ben Crook
Ben Crook
2023-08-25
Had a LG fridge freezer door get damaged during a move to Charlotte from Georgia. Worked with this ABC Appliance Repair company to order a replacement , they were great , they worked around our schedule. There was some delays from the manufacture to get the door they keep us informed through the whole process. Highly recommend them for any work , very professional and knowledgeable
J. Younger
J. Younger
2023-08-24
Alex went out of his way to assist us with a service on our washing machine. His communications were timely and helpful. His service was quick, complete, and precise. We look forward to working with him and ABC Appliance for all our appliance services.
Ben Porter
Ben Porter
2023-08-18
Fast, professional and my ice maker works now. What else can you ask for?
Dallas Strager
Dallas Strager
2023-07-13
Im a return customer to you ABC. Been working w Nick these past 2 weeks on a fridge and oven issue. He completed the work yesterday and finally found the fix we were needing. I just wanted to compliment him on his communication, honesty, integrity and work. He was always prompt, respectful and likely could have overcharged me for a few things we needed up not needing. As a consumer, I appreciate that. As a fellow businessman, It’s a level of professionalism that I strive to hold my teams to in my industry. Nick likely may not have the biggest personality in the room, but he is skilled at his craft. I appreciate that, and your service
alice howard
alice howard
2023-07-10
Hired ABC for a dishwasher repair. Had to chase the technician to get status updates for parts. After several weeks of "parts are in the mail" we finally gave up and ordered a new dishwasher. Never did get a call back that the parts were delivered.
david farmer
david farmer
2023-07-01
Alex was great in all areas. Took the time to diagnose the fan problem with the range, ordered a new one and all good. Great job of explaining what was happening and what needed to be done. Would definitely use again!
Andrew M
Andrew M
2023-06-30
Alex and his team were prompt and incredibly informative. Not only did they fix my refrigerator issue quickly but they recommended brands for a replacement and other appliances as well with detailed reasons for each one. Will recommend to friends and family every time. Not often do I get repair guys who are as detailed and knowledgeable as Alex and his team are. A+ all around.
  •   Service was great. Came out at the assigned time even though we had a rare winter storm the night before and the roads weren't great. He diagnosed the problem right... read more

    thumb Garett T.
    1/22/2022

      Our freezer was making a noise and not cooling. Rainbow appliance answered my call and promptly scheduled time to come out that day.  Nick was great. Figured out what was... read more

    thumb Chris H.
    3/10/2023

      I had a clogged drain pan that was causing ice build up in my freezer that I had failed to fix myself. Additionally, the water had stopped working on the... read more

    thumb Kyle M.
    1/20/2022
  •   I'm giving them three stars because they were very "average ".

    I called and made an appointment for Friday and she said they were wide open and had no appointments... read more

    thumb Patrick T.
    7/19/2023

      I hired this company based on it's 5 star reviews. My dishwasher was relatively new and not used often. The electrical box was burnt out and needed to be replaced.... read more

    thumb Mod T.
    12/06/2023

      Five star, for sure!

    Alex is thorough, quick, focused, and professional. We reached out at 10p and he was at our house at 945a. He diagnosed the issue, took the action,... read more

    thumb Scott B.
    1/14/2022
  •   Our oven door was not closing correctly and Alex came out and fixed it in about 5 mins - the same day I called him. Very professional and fair.

    thumb Chris K.
    5/24/2023

      We were well pleased with the service. Fair price, responsive, and quick to perform repair. Would definitely use again!

    thumb Denise G.
    11/11/2023

      Very responsible response by Sergi. Explains the problem and fixed it quickly
    Highly recommended

    thumb R R.
    8/01/2023
  •   An enthusiastic 5 stars for ABC, especially Serg.  He was timely, always kept me informed of the job status involving ordering a hard to find part.  Once the part arrived... read more

    thumb Bill C.
    1/09/2024

      Responded extremely fast.  Showed up when meant to.  Did an amazing job ...Highly recommend.

    thumb B K.
    2/07/2023

      My relatively new Frigidaire refrigerator has a problem that is endemic to its brand and model. Poor insulation of the coils related to the icemaker. Alex knew that if he... read more

    thumb Reed C.
    2/04/2022
  •   Fast reply and appt setup for Whirlpool gas stove. Repair was done with no issues and he was extremely cautious. He even ordered the OEM replacement part I requested. I... read more

    thumb Randy J.
    1/23/2022

      Alex was very professional, and knowledgable regarding the repair of my, very old, dual oven/microwave wall unit.  He went the extra mile to get OEM parts to ensure the repairs... read more

    thumb Gordon H.
    5/17/2022

      Found services on Yelp after needing someone to re-attach our dishwasher to the countertop and address dishwasher odor. I called the business phone number and Alex came over that same... read more

    thumb Jessica H.
    4/08/2022